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Customer care

Refund & Return Policy

Contact customer care before returning an item so we can review eligibility and provide instructions.

Return condition

Items must be unworn, unused and returned with their original tags and packaging. Items showing wear, damage after delivery or missing parts may not qualify.

Start a return

Contact customer care with your order number, the item concerned and clear photos when relevant. Do not send an item until return instructions and the return address are confirmed.

Refunds

Approved refunds are sent to the original payment method after the returned item is inspected. PayPal and bank processing times may apply.